(567) 806-1698 ocdprecisioncleaning@gmail.com
Serving Findlay, OH & Surrounding Areas
O.C.D. Precision Cleaning logo
Legal

Privacy Policy

Last updated: 9/12/2026

1. Introduction

O.C.D. Precision Cleaning LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our contact forms, chat widget, or interact with us via phone or SMS text messaging.

2. Information We Collect

We may collect the following types of personal data:

  • Identity Data: First name, last name, and similar identifiers.
  • Contact Data: Email address, phone number, and mailing/service address.
  • Technical Data: IP address, browser type and version, time zone, operating system, and device information.
  • Usage Data: How you interact with our website, forms, and chat widget.
  • Service Data: Information you provide about your cleaning needs, property details, and scheduling preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide quotes, estimates, and cleaning services you request.
  • To schedule, confirm, and follow up on appointments.
  • To send SMS text messages related to scheduling, quotes, reminders, and service updates.
  • To respond to your inquiries via phone, email, SMS, or chat.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations.

4. SMS Text Messaging Policy

Opt-In: By providing your mobile phone number to O.C.D. Precision Cleaning LLC through our website, contact forms, chat widget, or by texting us directly at (567) 806-1698, you expressly consent to receive SMS text messages from us. These messages may include:

  • Quote confirmations and estimates
  • Appointment scheduling and reminders
  • Service updates and follow-ups
  • Customer service communications

Message Frequency: Message frequency varies depending on your service requests and interactions with us. Typically, you will receive no more than 5 messages per month related to an active service request.

Standard Rates: Standard message and data rates may apply based on your mobile carrier plan. O.C.D. Precision Cleaning LLC is not responsible for any carrier charges.

Opt-Out: You may opt out of SMS text messaging at any time by replying "STOP" to any message you receive from us. Upon opting out, you will receive a one-time confirmation message confirming your opt-out. No further SMS messages will be sent to you unless you re-opt-in by providing your phone number again or texting us directly.

Help: You may reply "HELP" to any message for assistance with our SMS service. You may also contact us at (567) 806-1698 or ocdprecisioncleaning@gmail.com for support.

Carrier Disclaimer: O.C.D. Precision Cleaning LLC is not responsible for any delays or failures in message delivery caused by your mobile carrier. Message delivery is not guaranteed.

No Sharing of SMS Opt-Ins: O.C.D. Precision Cleaning LLC will never sell, rent, lease, trade, or share your mobile phone number or SMS opt-in consent with any third party for any purpose — including marketing, advertising, or promotional purposes. Your phone number and SMS consent are used exclusively by O.C.D. Precision Cleaning LLC to communicate with you about your cleaning service requests. We do not share SMS opt-in data with affiliates, partners, or third-party marketers under any circumstances.

5. Data Sharing

We do not sell, trade, or transfer your personal data to outside parties without your consent, except where required by law. We may share your data with trusted service providers who help us operate our business (e.g., SMS delivery platforms, scheduling software, form hosting platforms) under strict confidentiality agreements. These providers are contractually obligated to protect your data and may not use it for any other purpose. We do not share SMS opt-in data or phone numbers with any third party for marketing, advertising, or promotional purposes.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to operate and improve our services. The types of cookies we use include:

  • Essential Cookies: Required for the website to function properly (e.g., remembering your session, form inputs, and mobile menu state). These cannot be disabled.
  • Analytics Cookies: Used to understand how visitors interact with our website (e.g., page views, session duration, traffic source). This helps us improve site performance and user experience.
  • Functional Cookies: Used to remember your preferences (e.g., language, region) and provide enhanced features.
  • Third-Party Tracking: Our chat widget, contact forms, and review widget may set their own cookies. These third parties have their own privacy policies governing their use of cookies.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website. We do not use cookies to collect sensitive personal data such as health, financial, or government-issued identification information.

7. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Access to your personal data is limited to employees and contractors who have a legitimate business need to access it.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services, respond to your inquiries, and comply with legal obligations. SMS messaging data is retained in accordance with carrier and regulatory requirements.

9. Your Rights

You have the following rights regarding your personal data:

  • Unsubscribe: You may opt out of SMS text messaging at any time by replying "STOP" to any message. You will receive a one-time confirmation and no further messages will be sent unless you re-opt-in.
  • Update Your Information: You may request that we update or correct your personal data (e.g., name, phone number, email, address) at any time.
  • Access Your Data: You may request a copy of the personal data we hold about you.
  • Delete Your Data: You may request that we delete your personal data, subject to legal retention requirements (e.g., SMS records that must be retained per carrier regulations).
  • Opt Out of Cookies: You may disable cookies through your browser settings at any time.
  • Withdraw Consent: You may withdraw your consent to data processing at any time by contacting us.

To exercise any of these rights, contact us at ocdprecisioncleaning@gmail.com or (567) 806-1698.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Google). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Details

If you have any questions about this Privacy Policy or our data practices, please contact us:

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